Privacy Policy

Last updated on October 26, 2023: October 20, 2025

1. Who We Are

Your personal data is administered by SkillSphere Learning Inc., located at 2275 Upper Middle Road East, Oakville, ON L6H 0C3, Canada ('we', 'us', 'our'). We are committed to protecting your privacy and handling your data in an open and transparent manner.

2. How We Use Your Data

We process your personal data for the following purposes:

  • Service Provision: To create and manage your account, provide you with access to our educational content, and personalize your learning experience based on your stated goals and progress.
  • Payment Processing: To process your subscription payments securely through our third-party payment processors. We do not store your full credit card information on our servers.
  • Communication: To send you important information about your account, service updates, and newsletters if you have opted-in. You can manage your communication preferences in your account settings.
  • Platform Improvement: To analyze how users interact with our platform, which helps us improve our content, features, and overall user experience. This data is typically aggregated and anonymized.

3. Your Rights

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws, you have the right to:

  1. Access the personal information we hold about you.
  2. Request the correction of inaccurate or incomplete information.
  3. Withdraw consent for the processing of your data at any time.
  4. Request the deletion of your personal information, subject to legal and contractual restrictions.
  5. Be informed of any disclosures of your personal information to third parties.
  6. Challenge our compliance with PIPEDA.
  7. To exercise these rights, please contact us at the email provided on our contact page.
  8. Lodge a complaint with the Office of the Privacy Commissioner of Canada if you have concerns.

4. Cookie Policy

Our website uses cookies to enhance your experience. A cookie is a small text file stored on your device.

  • Essential Cookies: These cookies are necessary for the website to function properly, such as keeping you logged in and securing your session.
  • Performance Cookies: These cookies help us understand how visitors use our site by collecting anonymous data, which allows us to improve its performance.

You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect the functionality of our website.

5. Data Security

We implement appropriate technical and organizational measures, including encryption and access controls, to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We strive to ensure the security of your information on our systems.

6. Third-Party Disclosure

We do not sell or trade your personal information. We may share your data with trusted third-party service providers, such as payment gateways and analytics services, who assist us in operating our platform, under strict confidentiality agreements.